Acceptance of Terms
Welcome to Health Calm Space. These Terms and Conditions ("Terms") govern your use of our website and healthcare services. By accessing our website at www.healthcalmspace.com or using any of our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
These Terms should be read in conjunction with our Privacy Policy and Notice of Privacy Practices.
Services Description
Healthcare Services
Health Calm Space provides the following healthcare services:
- General health consultations and examinations
- Preventive healthcare and screening programs
- Wellness assessments and health coaching
- Nutrition consultations and dietary planning
- Senior healthcare and geriatric services
- Health risk assessments and disease management
- Telehealth and virtual consultation services
Service Availability
Our services are available to patients located in the United States. Service availability may vary by location and is subject to healthcare provider availability and licensing requirements.
Not Emergency Services
IMPORTANT: Our services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
Patient Responsibilities
As a patient, you agree to:
Accurate Information
- Provide complete and accurate personal and medical information
- Update your information promptly when changes occur
- Inform us of all medications, supplements, and treatments you are receiving
- Disclose all relevant medical history and conditions
Treatment Compliance
- Follow prescribed treatment plans and recommendations
- Take medications as directed
- Attend scheduled follow-up appointments
- Communicate any side effects or concerns promptly
- Inform us if you seek care from other providers
Respectful Conduct
- Treat our staff, providers, and other patients with respect
- Refrain from abusive, threatening, or inappropriate behavior
- Comply with facility policies and procedures
- Maintain confidentiality of other patients' information
Appointment Policies
Scheduling
Appointments can be scheduled through:
- Our online booking system
- Phone at (786) 243-2245
- Email at info@healthcalmspace.com
Cancellation Policy
We require at least 24 hours' notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in:
- A cancellation fee of up to $50
- Limitation on future appointment availability
- Termination of the patient-provider relationship for repeated violations
Late Arrivals
Patients arriving more than 15 minutes late may need to reschedule their appointment to avoid delays for other patients. Late arrival fees may apply.
No-Show Policy
Patients who fail to appear for scheduled appointments without prior notice ("no-shows") may be charged a fee and may experience difficulty scheduling future appointments.
Payment Terms
Payment Responsibility
You are responsible for payment of all services rendered, including:
- Copayments due at the time of service
- Deductibles and coinsurance amounts
- Non-covered services
- Outstanding balances from previous visits
Insurance
If you have health insurance:
- You must provide current insurance information at each visit
- We will bill your insurance as a courtesy
- You are responsible for verifying coverage and benefits
- You are responsible for any amounts not covered by insurance
- Payment is due within 30 days of billing
Self-Pay Patients
Patients without insurance are expected to pay in full at the time of service unless prior payment arrangements have been made.
Past Due Accounts
Accounts not paid within 90 days may:
- Incur late payment fees and interest charges
- Be sent to a collection agency
- Result in suspension of non-emergency services
- Be reported to credit bureaus
Telehealth Services
Telehealth Consent
By using our telehealth services, you acknowledge and agree that:
- Telehealth visits may not be appropriate for all medical conditions
- Your provider will determine if telehealth is suitable for your needs
- In-person examination may be necessary in some cases
- You may be referred to in-person care when appropriate
Technical Requirements
For telehealth appointments, you are responsible for:
- Ensuring a stable internet connection
- Having a device with camera and microphone capabilities
- Being in a private, quiet location
- Testing technology before your appointment
Limitations
Telehealth services have limitations, including:
- Inability to perform physical examinations
- Potential technology failures or interruptions
- Limited diagnostic capabilities
- Reliance on patient-provided information
Limitations of Liability
Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. We do not guarantee specific outcomes or results from our healthcare services.
Limitation of Liability
To the maximum extent permitted by law, Health Calm Space shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Service interruptions or delays
- Third-party actions or omissions
- Force majeure events beyond our control
Medical Advice Disclaimer
Information provided on our website is for general educational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider for diagnosis and treatment.
Intellectual Property
Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Health Calm Space and is protected by copyright, trademark, and other intellectual property laws.
Permitted Use
You may:
- View and download content for personal, non-commercial use
- Print pages for your personal records
- Share links to our website
Prohibited Use
You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or branding without authorization
- Create derivative works from our content
- Use automated systems to access our website
- Reverse engineer any aspect of our services
Termination
Termination by Patient
You may terminate the patient-provider relationship at any time by providing written notice. You remain responsible for payment of all services rendered before termination.
Termination by Provider
We reserve the right to terminate the patient-provider relationship for:
- Non-payment of services
- Repeated missed appointments
- Non-compliance with treatment plans
- Abusive or threatening behavior
- Fraudulent activity
- Other just cause
In the event of termination by the provider, we will:
- Provide 30 days' written notice (except in cases of immediate danger)
- Offer assistance in finding alternative care
- Provide necessary care during the transition period
- Transfer records upon your written request
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Informal Resolution: We encourage you to contact us first to resolve any concerns
- Mediation: If informal resolution fails, disputes may be submitted to mediation
- Arbitration: Binding arbitration in accordance with Florida law
Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
Venue
Any legal proceedings must be brought in the state or federal courts located in Miami-Dade County, Florida.
Contact Information
For questions about these Terms and Conditions, please contact:
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that these Terms constitute the entire agreement between you and Health Calm Space regarding the use of our services.
Last Updated: January 1, 2026